Privacy Statement
Privacy Statement
Village Financial Services Ltd
Village Financial Services Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This privacy statement explains how we collect, use, and protect your personal data, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Information We Collect
We may collect and process the following data about you:
- Personal identification information (name, email address, phone number)
- Information you provide via contact forms or enquiries
- Technical data (IP address, browser type, device information)
- Usage data (how you use our website)
- How We Use Your Information
We use your information to:
- Respond to enquiries and provide services
- Improve our website and user experience
- Monitor website performance and usage
- Comply with legal and regulatory obligations
- Deliver relevant marketing (where consent has been provided)
- Lawful Basis for Processing
We process your data under the following lawful bases:
- Consent (for marketing and non-essential cookies)
- Legitimate interests (to improve our services and website)
- Legal obligation (to comply with regulatory requirements)
- Contractual necessity (to provide requested services)
- Cookies and Tracking Technologies
Our website uses cookies and similar technologies to distinguish you from other users. This helps us provide you with a good experience and improve our website.
We use Complianz to manage cookie consent in line with UK GDPR and PECR requirements.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow us to recognise your device and store information about your preferences.
Types of Cookies We Use
- Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be switched off. They include, for example, cookies that enable basic functions like page navigation and access to secure areas.
- Analytics Cookies (Google Analytics)
We use Google Analytics to understand how visitors interact with our website.
These cookies collect information such as:
- Pages visited
- Time spent on pages
- Traffic sources
- Device and browser type
This data is anonymised where possible and used to improve website performance and user experience.
We have configured Google Analytics to:
- Anonymise IP addresses
- Respect user consent choices via Google Consent Mode
- Advertising & Marketing Cookies (Google Ads)
We use Google advertising cookies to:
- Show relevant adverts to users
- Measure advertising performance
- Enable remarketing (showing ads based on previous visits)
- ads personalisation
These cookies may track your browsing behaviour across websites to build a profile of your interests.
You can learn more about how Google uses your data here https://business.safety.google/privacy/
Third-Party Cookies
Some cookies are placed by third-party services, including:
- Google Analytics
- Google Ads
These providers may process your data in accordance with their own privacy policies. https://business.safety.google/privacy/)
Cookie Consent (Complianz Integration)
When you first visit our website, you will see a cookie banner powered by Complianz.
- Non-essential cookies (analytics and marketing) are disabled by default
- These cookies are only activated after you provide explicit consent
- You can accept, reject, or customise your cookie preferences
Managing Your Cookie Preferences
You can change or withdraw your consent at any time by:
- Clicking the “Manage Cookie Consent” link on our website
- Adjusting your browser settings to block or delete cookies
Please note that disabling cookies may affect website functionality.
- Data Sharing
We do not sell your personal data. However, we may share your data with:
- Service providers (e.g. hosting, analytics providers)
- Professional advisors
- Regulatory authorities if required by law
All third parties are required to respect the security of your data.
- Data Retention
We retain personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
- Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to processing
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
- Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
- Contact Us
If you have any questions about this privacy policy or your data, please contact:
Village Financial Services Ltd
92 School Road, Tilehurst, RG31 5au
0118 9410026
info@villagefs.co.uk
- Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: 01.04.2026
