Testimonials

Customer feedback and testimonials.

Excellent service and value for money. Craig first helped us a few years ago when we were buying our first house – he explained the whole process to us, helped us with the forms, answered our many questions, and found the best deals for us. He was really flexible, able to come to our house in the evening for our meetings.

He’s also recently helped us sort out our re-mortgage, and again cannot fault the service – found us a good deal, explained all the jargon and helped with the forms. Really friendly and have recommended them to many friends and family.

J Smalley

Craig was very professional and answered every question we had (there were many, being first time buyers) he made the process as smooth as possible and gave us as much detail as possible to help us make a decision with our mortgage and our insurances. He made us feel at ease as we didn’t really know what to expect.

He went through each document in detail and made sure we understood everything before committing. I would definitely recommend him to a friend/family and especially if you are a first time buyer.

L Stuart

Dave and the team provided us with a great service throughout the process of buying our first home and applying for our first mortgage. Village Finance were in constant communication and provided a really professional and transparent service.

We ended up going with a fantastic product which we would without doubt have not been able to find and apply for without their expertise and input.

We also sorted our Home Insurance, Life Insurance and Critical Illness cover through Village Finance. Having Village Finance organise these products for us, helped us alleviate a lot of the stress involved and instead we spent a lot of time really looking forward to buying our new home.

K Barrett

I highly recommend the Village Financial Services as they are really good on their job. It was my first purchase and Craig made the whole process simple and very quick. Answered all my questions promptly and clearly. Do not hesitate to work with them. Great service.

O Komili

Great team and great service. I’ve used Village Financial Services now for two house purchases and both times Craig and the team have been exceptional. Craig takes the time to make sure you understand what is going on, which helps makes the process a lot less painful/stressful. I do recommend giving this team a go.

L Carter

Brilliant service. As first time buyers they were so friendly and helped us understand all our options and the jargon of mortgages and insurance. the team were always willing to help, would recommend highly.

J Luckett

We were recommended to use Village Financial Services by a family member to help us get our first mortgage. The help, advice and guidance that David and his team provided us with has been invaluable.

They made what could have been a challenging process, as simple as possible and it was so reassuring for us to have their help. We live nearly 60 miles away from Tilehurst, but will continue to use Village Financial Services in the future.

Lucy

Craig helped me with my mortgage some years ago and more recently when it was time for me to remortgage. Craig kept me informed at all times, was prompt replying and made the whole process clear and straightforward. Thanks Craig.

E Courtney

We have been using VFS for over 4 years now and we would highly recommend this service to anyone. Craig is excellent and very helpful.

A Tombs

Village financial services has been helping me with my buy to let and my personal mortgages for over 12 years now . Craig and his team has always got me the best deals and keep an eye for better deals when i need to remortgage my properties.

I sit back and relax while they do all the hard work for. I , my family and friends would not trust anyone else but Village Financial Services.

S Mujtaba

Was recommended to David when buying our first home through a family member who had used his services for numerous years. He was extremely knowledgeable and professional throughout the whole process. He kept in regular contact and explained everything to us in full detail.

As a person David is very friendly and approachable and we will definitely be using his services again to re-mortgage and I highly recommend him to others. Thanks David.

H Burnett

We were recommended Village Financial Services via a Facebook group and can, 100%, pass this recommendation on. David helped us (as first time buyers) find a suitable lender and explained everything we needed to know about the whole process.

He was patient with our questions, was always available to talk to and conducted himself in a professional manner. We are very grateful to have chosen Village Financial Services. Thank you!!!

R Parker

My family had worked with David for many years so there was no doubt that we’d want to work with him when buying our first home. He sat with us and explained everything in so much detail at all of our meetings and whenever I sent him further questions he answered them quickly and clearly.

The whole team really took the stress out of buying our first home and I can’t thank them enough.

L Bamford

I first went to Village Finance in 2010 when buying my first home, their service was excellent. It has been an easy decision to stick with them ever since. Sound advice and perfect clarity every time, thank you.

M Chilton

We have gone to David at Village Financial Services a few times now over the years to re-mortgage and for all our insurance purposes. Every time we have received honest, personal and a professional service. Highly recommended!!

M Russell

We have been using Village Financial Services for many years following a personal recommendation to us, they have helped advise us from the beginning of buying our first property.

We have spoken to both David and Craig over this time and we could not be happier with the service we have received from both of them. They are incredible helpful and will always advise you on what is best for you in each situation. They have been flexible in booking appointments and have real interest in the clients.

On one occasion David was able to overturn a decision by a life assurance company following a decline recommendation which we felt was unfair. David handled this and sorted the issue very quickly. Would fully recommend Village Financial Services to anyone.

A Stagg

Helpful, friendly and efficient, they guided us through mortgages for our first home and we have since consulted them on several occasions for subsequent re-mortgages and now the sale and purchase of a new place. We like, trust and recommend them!

K Gimblett

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Mortgages

Buying a property can be the biggest decision made in our lives. It is for this very reason that impartial advice is critical from qualified advisers.

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Protection

There are many types of Protection Policies to choose from. Finding the one that provides adequate cover and the right protection is not as easy as you may think.

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Insurance

We can search through a range of policies to find the one that suits you best from our extensive list of insurers. So this year leave the shopping to us.

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Contact

Over the years we have gained an excellent reputation for our customer service, and pride ourselves on the long term relationships that we enjoy with our customers.

YOUR HOME OR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Village Financial Services Ltd is authorised and regulated by the Financial Conduct Authority.

There may be a fee for mortgage advice. The precise amount will depend upon your circumstances but we estimate that it will be £199.

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Should you have cause to complain, and you are not satisfied with our response to your complaint, you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows:

The Financial Ombudsman Service,Exchange Tower, London, E14 9SR Tel: 0800 023 4567 or 0300 123 9 123

www.financial-ombudsman.org.uk


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